Are you in a crisis? Call or text 988 to speak to a crisis counselor.

The Key to Addiction Recovery? Treating the Whole Person

Substance Use Disorder (SUD) is a mental condition that leads to a person’s inability to control their use of substances such as drugs and alcohol. Addictions frequently occur alongside mood or anxiety disorders. If you treat the addiction without addressing the underlying trauma, anxiety, or mood issues, then you are at higher risk of relapsing, and it may be more difficult to stay in recovery.

“I compare treating SUD to diabetes,” explains Courtney Potempa, Physician Assistant at APS. “We give them insulin to help control the immediate problem, but also encourage eating right, exercise, and losing weight as the long-term care. In SUD, we often use medications to treat the withdrawal and cravings, but counseling, therapy, and group work are lifetime care. There’s always a reason why people turn to substances. Just taking away the substance and giving them medication doesn’t cure the entire problem. You have to treat the whole patient…Treatment is tailored to the way your body and brain need it – from how often you have counseling, to what kind and dose of medications you are on, or how quickly you taper off of your medication.”

The Substance Abuse and Mental Health Services Administration (SAMHSA) recommends four key areas that support a life in recovery. Courtney Potempa dives into each of the four areas below.

Health

”I encourage our patients to follow up with or find a primary care doctor. Specifically, for women, I try to help them take care of their sexual and reproductive health. Those tend to go by the wayside when they are actively using. Also, exercise and diet are so important for the brain and body to heal.  If patients have an underlying pain disorder or injury, I help them get to an orthopedic surgeon or a neurologist to address the cause of that problem.”

Home

“We always encourage patients to involve as much of their family and friends as they feel comfortable doing. Let’s get your family involved in your recovery so when you are at home, it’s a safe and supportive place, where you’re following through with all of the work you are doing in clinic.”

Purpose

“Often, when patients get into the rhythm of working, family time, etcetera, life seems a little boring. But boring is good because the chaos of substance abuse is draining and exhausting. They then find joy in getting up in the morning and getting their kids off to school, working out, or simply sitting with coffee. The mundane aspects of life become enjoyable.”

Community

“Community is huge! We encourage our patients to find groups such as Self-Management and Recovery Training (SMART) Support Groups in or outside of APS, as well as AA, NA, Recovery Dharma and others. They are an extension of their recovery community. Keep building, because the bigger your sober, supportive community is, the stronger your recovery is going to be.”

At APS, we understand the importance in treating the underlying conditions and therefore we use a comprehensive and integrated treatment method involving testing, psychotherapy, and medication/treatment management overseen by board-certified psychiatrists. We treat SUDs with comprehensive mental health care – including novel treatments – with the help of specialists in addiction, which gives you the best chance of success.

1200 630 Taylor Carter
Start Typing

Revenue Cycle Director, Oak Brook IL - Psychiatry Practice

Position Purpose

The Revenue Cycle Management (RCM) Director for APS Innovations will lead the revenue cycle management of a multi-clinic psychiatric practice based in Illinois. They will have a direct impact on accounts receivable, cash acceleration, and net revenue. The ideal candidate will have multistate payor experience in the field of psychiatry.

Responsibilities Include:

  • Engage in all aspects of Revenue Cycle Management. The RCM Director works
    strategically, proactively, and collaboratively, aligning our system resources to ensure effective outcomes.
  • Manage payer relations to negotiate contracts, resolve unpaid claims
  • Review underpayments and address them in a timely fashion
  • Work with external agencies to address patient collections
  • Monitor billing reports delivered by the contracted billing service and hold them accountable for items they should be completing and providing.
  • Improvements for revenue cycle efficiencies. Measure account performance against revenue cycle KPIs (e.g., days in accounts receivable, first-pass payment resolution, net collection benchmarks, and best practices for timely filing.
  • Establish and maintain system parameters and setup that support timely submission of claims resulting in payment maximization that is both efficient and effective.
  • Utilize system tools to identify at-risk accounts and determine actions required.
  • Manage accounts receivable, including analyzing by category and by the payer and offering strategic solutions to reduce time in aging.
  • Direct follow-up work to determine unpaid claim status and take appropriate actions to ensure prompt payment.
  • Create A/R Plans to drive improved results.
  • Serve as the Subject Matter Expert (SME) in revenue cycle management, including reporting results to senior leadership, identifying performance issues, and recommending actions to drive success.
  • Spravato & TMS pre-authorizations

Qualifications

  • Strong analytical and problem-solving skills with the ability to analyze and interpret large amounts of data.
  • Organized with the ability to identify and track progress against priorities.
  • Committed to delivering tasks and projects on time.
  • Highly skilled in setting expectations and delivering communication/coaching.
  • Has exceptional written and verbal communication skills with the ability engage with front end staff to board members
  • Ability to work in a highly fast-paced and independent environment.
  • Flexible and adaptable.
  • Constantly in search of new and better methods.
  • Bachelor’s Degree in healthcare or a related field required; Master’s Degree preferred
  • 10+ years of provider-based healthcare experience within Revenue Cycle required, and at least seven (7) years of experience managing others required
  • Knowledge of broad Revenue Cycle Systems
  • Clear and concise verbal and written communication skills and the ability to advise our clients professionally and positively
  • Strong people leader, adapt at managing team’s work while developing colleagues’ capabilities
  • College Degree / MBA
  • Senior level of knowledge of medical billing, including commercial payers, Medicare, Tricare, and patient responsibility, is required
  • Training on HIPAA privacy and security requirements

At APS Innovations we believe in and foster diversity, inclusion and equality for our employees, patients, and community. We are an equal opportunity employer. We offer competitive benefits inclusive of:

  • Health, dental, vision, and life insurance
  • 3% Employer Match retirement/401K plan
  • Paid vacation, paid holidays, and other personal time off
  • Advanced training/career advancement opportunities

Interested applicants must submit a cover letter with salary requirements along with their resume.

Now Accepting New Patients

Fill out the form below, and we will be in touch shortly.
Name(Required)
This field is for validation purposes and should be left unchanged.